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Introduction to Management

This is a highly interactive, collaborative approach to learning with a forward thinking focus.

  • Management
  • Part Time
  • 3 Days
  • Start 10th May '21

About this course

This is a highly interactive, collaborative approach to learning with a forward thinking focus. You will acquire a foundation in today’s essential leadership requirements. You will enhance your knowledge through thought and discussion, experience in developing your skills in management and you will be able to apply different leadership skills to your organisation.
Topics include an introduction to the different types of leadership, an overview of motivation and motivating the millennial generation, building an effective team through excellent delegation and empowerment techniques, an introduction to managing change and leading different cultures, and managing performance through giving valuable feedback to your employees.

The University is accredited by the Continuous Professional Development (CPD) Certification Service.  This means that we provide recognised independent continuous professional development accreditation compatible with global CPD principles.

Delegates who participate in CPD activities are at the advantage of ensuring that their academic and practical qualifications do not become outdated: allowing individuals to continually ‘upskill’ or ‘re-skill’ themselves, regardless of occupation, age or educational level. Our course have CPD certification and therefore carry CPD points.

Certificate of attendance will carry 21 CPD points.

Course Delivery

Dates: 10th, 17th & 24th May 2021
Duration: 3 Days
Timings: 09:00 – 17:00
Tutor: Dale Gunstone


Day Topics
Day 1: Leadership, Motivation & Team
  • The roles, responsibilities, qualities and skills of an effective leader
  • The differences between managing & leading
  • The principles of ‘action-centred leadership’
  • How a range of leadership styles can be effective in different situations
  • The 5 principles and responsibilities of a leader
  • What factors motivate and de-motivate employees
  • The reasons why employees are motivated by different things
  • How leaders can influence motivation levels
  • The Millennial employee
  • The characteristics of effective teams
  • The stages of team development
  • The importance and relevance of effective teamwork
Day 2: Delegation, Empowerment & Change
  • How to delegate and overcome the barriers to delegation
  • The signs of poor delegation
  • The right tasks to delegate to the right people
  • What empowerment is and how to create it within your team
  • Common responses to change
  • Assessing and understanding the reasons for change
  • Working effectively with others who resist change
  • Taking positive action to make change successful, both individually and with others
Day 3: Culture, Performance & Feedback
  • Define what culture is and what we currently know about different cultures
  • Identify Stereotypes in our individual understanding of our colleagues
  • Utilise three styles of communication to deal with cultural differences
  • Build cultural bridges in the workplace
  • Identify what constitutes bullying & harassment in the workplace
  • Plan and prepare thoroughly for performance planning and reviews
  • Conduct performance review conversations effectively
  • Develop measurable objectives to focus on performance contribution
  • Provide effective feedback

Meet the tutor

Dale Gunstone
With over 30 years’ experience in the field of Learning & Development, Dale has managed the L&D functions for major brands in the Financial Services sector.
His passion is for Leadership & Management training and his work is accredited at a professional level.  With a great interest in the millennial generation and how they will lead businesses in the future, he also possesses a deep cultural understanding of leadership across the globe.   He is also a trainer on PWC’s MBA Programme delivering the Leadership Module within Eastern Europe.
Dale is a Fellow Member of the Institute of Training and Occupational Learning and brings strong interpersonal skills and a natural flair to influence leadership, behavioural and cultural change.

Entry profile

This course is suitable for Line Managers – New to the role or with no formal training.



This fee includes registration and tuition fees as well as lunch at the University.

Discounts available for GFSB members. Please contact the GFSB to confirm the discounts available.

The University cannot guarantee places on this course which may be limited due to class size and in order to ensure quality of teaching. The course will be delivered subject to minimum numbers being met.