Lecturer Spotlight | Judith Glynn | Lecturer – Compliance Leadership module | MBA Gaming

Lecturer - Compliance Leadership module | MBA Gaming
21st March 2024

Lecturer Spotlight

Judith Glynn

Lecturer – Compliance Leadership module | MBA Gaming

Full Profile

My path to academia is winding. When I joined the Ontario Government management team charged with gambling expansion, I became fascinated by the changing role of gambling in society and the economy, and the passionate opinions expressed on all sides.
I then spent 12 years managing the world’s largest problem gambling research fund, and the past decade providing social responsibility research and consulting on gambling, tobacco, alcohol, and cannabis. I did an MSc. in Marketing and Consumer Behaviour along the way (my thesis was on horseracing) and kept looking for a chance to do my PhD. Now I’m in the final stretch at the Centre of Excellence in Responsible Gaming here at the University of Gibraltar.

What sets the programme you teach apart?

The MBA Gaming, and the Compliance Leadership module I lecture, result from collaboration between the School of Business and the Centre of Excellence in Responsible Gaming. The module provides an academic foundation of concepts and theories of regulation and the evolution of gambling; then dives deep into the core objectives of gambling regulation, exploring scientific evidence, current practice, and emerging issues. We examine three jurisdictions in depth to understand approaches to regulation, compliance, and enforcement.

Could you share some insights into the teaching methodologies and approaches you employ in your modules?

The pace and process vary – there are lectures, mini units, interviews, presentations, and discussion. For example, we did a mini unit on how to consume scientific research articles and practiced together. This was crucial to enable students to engage with evidence throughout the course. We bring local and international experts to the class, with in-person or virtual lectures, interviews, and case study exercises. And we regularly ask the class for feedback.

In what ways do you incorporate practical applications or real-world examples into your teaching?

We use the case study method throughout, and in many ways. Students lead discussion of unfolding scenarios. A guest speaker will work with the class through a case specific to their expertise. Students select real compliance breaches, conduct research, build a case study, and present to the class, facilitating discussion of their analysis.

How do you ensure that your teaching aligns with the latest industry trends and developments?

Before developing the course, we undertook extensive research including an environmental scan, interviews with industry compliance executives, and consultation with regulators. We reviewed professional and academic programs all over the world. We wanted to create a module uniquely designed for compliance leadership in the gambling sector. And because the module parallels my research interests, I am continuously monitoring developments, and reading and contributing to new evidence.

How do you support student engagement and foster a collaborative learning environment within your classes?

Students have a say in course content. They help select one of the three jurisdictions for study, and we dedicate a week of the course to further explore issues of their choosing. Class discussion is strongly encouraged. It helps that our inaugural class come from such diverse backgrounds – they share and learn from each other.

Are there any specific skills or knowledge areas that you hope students will gain from your modules?

The content knowledge they gain is exceptional, but most important is the ability to weave this content knowledge together and understand how to apply it. There is strong emphasis on assessing risks, understanding risk tolerances internally and in the regulatory environment, and cultivating sources of ongoing intelligence to monitor changes in the risk terrain. They learn the substantial responsibility of compliance leaders and strategies for building relationships to help them exercise that responsibility wisely, including how to manage assessments and investigations, and even breaches.

What advice would you give to prospective students considering enrolling in your programme?

Compliance is an increasingly vital function for business success. In the gambling sector, global fines for operators have risen more than 394% since 2020[1]. The need for compliance talent will continue to grow. But compliance is a tough role. This course is perfect for challenging students to master the knowledge, agility, and relationships for leadership.

Finally, what do you find most rewarding about teaching at the University of Gibraltar?

Small class size, lots of teaching support, collaboration across disciplines, and the chance to have a substantial impact by educating compliance leaders for roles with remote gambling operators in Gibraltar, who together serve approximately half the global market.
  • MBA

    Master of Business Administration (Gaming)

    Unlock your strategic leadership potential with this dynamic, learner-focussed programme. [...]

    1/2/4 Years

    No Placement option

    Full/Part Time

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