PS01: Emotional Intelligence in the Workplace

Skills for professional resilience and adaptability.

KEY FACTS

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Study Options:
Block delivery

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Start Date:
3rd March 2027

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Level:
Short Courses

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Course Length:
1 Day

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Qualification:
Certificate of Attendance CPD Certified

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Placement Option:
No

About this course

This practical course explores how Emotional Intelligence influences behaviour, judgement and working relationships. Participants examine the key components of Emotional Intelligence, identify their own emotional patterns and triggers, and practise techniques for regulating responses under pressure. They also develop a more informed approach to recognising and checking the emotions and perspectives of others, helping them respond constructively in challenging workplace situations.

The University is accredited by the Continuous Professional Development (CPD) Certification Service.  This means that we provide recognised independent continuous professional development accreditation compatible with global CPD principles.

Delegates who participate in CPD activities are at the advantage of ensuring that their academic and practical qualifications do not become outdated: allowing individuals to continually ‘upskill’ or ‘re-skill’ themselves, regardless of occupation, age or educational level. Our course has CPD certification and therefore carries CPD points.

Certificate of attendance will carry 6 CPD points.

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Course Delivery

Wednesday 3rd March 2027
Duration: 1 Day
Timings: 09:00 – 16:00

Learning Outcomes

This course will cover the following learning outcomes:

  • Explain Emotional Intelligence and describe its key components and relevance in the workplace
  • Identify personal emotional patterns, triggers and areas for Emotional Intelligence development
  • Recognise how emotions can influence thoughts, behaviour and workplace decisions
  • Apply practical strategies to regulate emotional responses and respond constructively under pressure
  • Recognise and respond appropriately to the emotions and perspectives of others
  • Apply Emotional Intelligence strategies to workplace relationships and challenging situations

WHO IS THIS COURSE FOR

This course is ideal for professionals at all levels who want to understand how their thinking patterns and emotional intelligence influence communication, resilience, and decision-making at work. It is particularly valuable for anyone looking to build confidence, stay adaptable under pressure, and handle challenging conversations without feeling overwhelmed.

Fees

The course fee for academic year 2026/2027 is £295.00.

This fee includes registration and tuition fees as well as light lunch at the University cafeteria.

Apply Here

Apply Here

Application deadline is Wednesday 17th February 2027.

Should you have any queries, please contact us profdev@unigib.edu.gi

The University cannot guarantee places on this course which may be limited due to class size and in order to ensure quality of teaching. The course will be delivered subject to minimum numbers being met. Please read our Terms & Conditions policy

THIS COURSE COUNTS TOWARDS

Certificate of Excellence in Professional & Management Skills

Emotional Intelligence in the Workplace is one of five courses leading to the Excellence in Professional Skills Award. Complete this award and the Excellence in Management Skills Award to achieve the full Certificate.

You can also take this course on its own.

Explore the Certificate

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